All product is priced in US dollars. Product on this website is available for purchase in the United States only. For purchases within Canada please contact our customer service department at 800-801-5420. For purchases outside of the US and Canada please contact our export department at 1-507-455-7223. Please note International shipments may be subject to custom fees, import duties, freight charges and processing fees. For Government purchases please contact our customer service department at 1-877-222-6285.
Special Service Tools

Doing Business With Bosch Automotive Service Solutions, Inc.

Special service tools are easy to purchase and are available to the general public by simply contacting Bosch Automotive Service Solutions, Inc. by phone, fax, mail or on the web.

Phone:
1-866-628-5508
Business Hours:
8:00 am - 8:00 pm EST
Fax:
1-800-578-7375 or 1-586-578-7375
Mail:
Bosch Automotive Service Solutions, Inc.
28635 Mound Road
Warren, MI 48092-3499
Hours of Operation
Monday through Friday, 8:00 am - 5:00 pm E.S.T.

Orders will be placed within 24 hours of receipt. Orders placed on Friday after 5:00 pm, or on Saturday or Sunday will not be ordered until the following business day.

 

F.O.B. Shipping Point

All tool shipments will be made F.O.B. Shipping Point. Shipment will be made by the method you specify. Normal methods include United Parcel Service, Parcel Post or UPS Air.

Information and Specifications

All information, specifications and pricing on this site are effective January 1, 2005 and are subject to change without notice. Bosch Automotive Service Solutions, Inc. reserves the right to make changes in the design and construction of the tools without obligation to incorporate such changes in tools previously purchased.

Taxes

United States
State and local sales and/or use tax will be added to order if applicable.

Service Parts

All Bosch Automotive Service Solutions, Inc. products are serviceable and replacement items are available. To order or obtain price information on unidentified parts, please describe the required part as thoroughly as possible using whatever tool numbers are available.

Returned/Repaired Goods Policy

Returns may be made upon request and a credit issued if product is in saleable condition.

  1. All returns must be received within 30 days of invoice date to avoid a restocking fee.
  2. Any return received after 30 days of the invoice date is subject to a 20% restocking fee.
  3. Returns will not be credited after 90 days of invoice date.
  4. All goods returned to Bosch Automotive Service Solutions, Inc. for any reason must be shipped PREPAID.
  5. Please make all claims for SHORTAGES and DAMAGES within ten (10) days from receipt of shipment. CLAIMS after this period may not be honored.
  6. Return/Repair processing requires two (2) copies of the original invoice and/or pack slip. One (1) on the outside of the package and one (1) with the product inside.
  7. Drop shipped items should be returned directly to the manufacturer. Please call our Customer Service Department for instructions on how to return drop shipped items. (1-800-533-5338) All returns must include an RGA (Return Goods Authorization). No exceptions.
Product Repair and Replacements
U.S. Customers
Bosch Automotive Service Solutions, Inc. Service Repair
755 Eisenhower Drive
Owatonna, MN 55060
Product Repair and Replacements
Canadian Customers
Bosch Automotive Service Solutions, Inc.
c/o INTEX
Attn: Returned Goods
434 Tecumseh Road East
Windsor, Ontario N8X 2R6
Returns with Return Goods Authorization (RGA)
U.S. and Canadian Customers
Bosch Automotive Service Solutions, Inc.
Logistics
1383 N. Weber Road
Romeoville, IL 60446
RGA#: your authorized #